Returns & Reprints

Last updated September 2026

Every print is made just for you

Each piece is printed, framed, and shipped to order from the course, photo or details you give us, so we can't restock a return. What we can do is make it right.

Damaged or defective

If your print arrives damaged, or there's a defect in the printing or framing, email us a photo of the problem within 30 days of delivery and we'll send a replacement at no cost. No need to ship anything back.

Not what you approved

The preview you approve in the composer is the exact file we print. If what arrives doesn't match that preview, we'll reprint it free. If it matches the preview but you've spotted a typo in the details you entered, contact us and we'll reprint at a reduced price.

Order changes and cancellation

Every order is checked before it goes to print, typically within one to two business days of payment. If you need to change or cancel, email us immediately. We'll do our best, but once the press starts we can't pull it back.

This policy is part of our Terms of Sale, which are governed by the laws of the State of Wyoming.

Contact

[email protected]. Include your order number (it starts with "bdp_").